One of my
favorite parts of my Scoutmob Internship has been my ability to sit in on
meetings, because I feel that they truly teach me how the company works and
everything that goes on behind the scenes. Last week, I found the all-company
meeting and Christmas meeting to be particularly interesting.
There is an all-company meeting
about every three weeks. During last weeks meeting, a member from each team
(local and Shoppe) discussed positives and negatives of the past few weeks. For
the local team, they discussed how it has been the 3rd best month
since the company was launched. This is great because there were no huge deals
that did much better than the others, meaning that the local side of the
company is becoming steady and sustainable. On the Shoppe side, they discussed
the launch of Blake Lively’s new shopping site, which is very similar to
Scoutmob. They talked about what they did and did not like about the products,
appearance, ect., and what they can take away from it. After the meeting, there
was a breakfast for lunch potluck!
I also attended a Christmas meeting
in which the employees discussed Christmas 2013. The meeting was at 5pm – 6pm
on Friday, and in order to get employees a little more interested, my boss,
Jarod, made Christmas themed drinks and brought in gingerbread cookies. During
the meeting, Jarod shared many statistics regarding the holidays and Shoppe. I
found it to be extremely interesting that the season accounts for 30-40% of the
company’s revenue, and about 80% of the customers are first time users. There
was also a lot of discussion on customer service, which they feel needs to be
improved. It becomes very hectic during the holiday season, and being prepared
is very important. This meeting was to discuss last year’s holiday season;
there will be another meeting to discuss plans for this holiday season.
I learned a lot from these meetings,
and I really enjoyed hearing from employees that I don’t normally work with on
a daily basis!